Last updated: June 2022
When using our website (https://www.nai-nl.org/nl), registering for or attending courses, conferences, seminars and lectures organised by us, as well as subscribing to our newsletter, your personal data is processed. In these cases, the NAI processes personal data as described in this privacy notice.
Personal data being processed
Personal data is information that can be used to establish your identity, such as your name, (email) address, IP address, telephone number and age. In particular, the following categories of personal data are processed:
Participating in a course, conference, seminar or lecture
Signing up for the newsletter
No special personal data such as your Social Security Number (“BSN”) or medical data will be processed. We also request that you do not provide the NAI with this data. If you do provide this information (by accident), it will be removed as soon as possible after receipt.
How is this data obtained?
The NAI receives your data that you have provided yourself (in particular via the website or by sending an email to the NAI). The NAI will only receive and process your application for participation in the course, conference, seminar or lecture, including any personal data that may be contained therein.
Without this personal data, we cannot (e.g.) offer a well-functioning website, cannot communicate with you about your participation and/or cannot inform you about our services. The purposes of our processing are described in more detail below.
Purposes and legal basis of our processing of your personal data
Processing of your data when you visit our websites (cookies):
When you visit our website to find out more about a course, conference, seminar or lecture without registering, we process the personal data mentioned above for the following purposes:
We may process your personal data for these purposes on the basis of our legitimate interest. Our legitimate interest in using cookies to ensure that the website functions optimally outweighs your privacy interest in this case.
Information about cookies
Cookies are simple text files that are stored by your browser on your computer, tablet or smartphone and contain information about general visit data, such as most requested pages, browser type, date and time of your visit, etc. The website instructs the browser with which you view websites to store these cookies on your computer. A cookie is used, among other things, to make it easier for you to use the website. The purpose of this is to optimise the layout of the website for you. When you visit our website, it is necessary to collect certain information in order for the connection to run smoothly. If you request a web page, it is necessary for the web server to know where the page is going. Your IP address is used for this purpose. This is a number sequence that is automatically assigned to your computer by your internet provider each time you log on to the internet, so that you can be identified. Your data can also be used to offer more targeted information. If you visit our website for the first time, we will ask you to allow cookies. You can then turn certain cookies on or off or block or delete them via your web browser. Most parts of our website will then remain readable.
We use the following types of cookies:
1. Functional Cookies
Functional cookies are necessary for our website to function properly. These cookies are used to make the website more user-friendly by tracking visitor behaviour and storing certain preferences.
2. Analytical cookies
Processing of your data when you register for a course, conference, seminar or lecture
When you register for a course, conference, seminar or lecture, we process your personal data for the following purposes:
Based on the execution of the agreement that you, as a participant, enter into with the NAI, we may process your personal data for these purposes. As a participant, we can inform you about our services and offers. If you no longer wish to be informed about news about courses, seminars or lectures, you will find an unsubscribe option in every e-mail or you can unsubscribe by sending an unsubscribe request to firstname.lastname@example.org.
Providing us with your e-mail address and occupation, and in so far as necessary financial information for invoicing purposes, is required if you wish to register for courses, conferences, seminars or lectures, both for access to offline and online courses, conferences, seminars or lectures. You can leave the other fields on the website empty as these data are not necessary for the execution of the above mentioned purposes. Should you wish to provide more data than necessary, you do so on the basis of consent (which you can always withdraw later by sending a message to the aforementioned e-mail address).
These personal data will be stored temporarily. If you are not selected for a course, conference, seminar or lecture we will delete all your data except for your email address ultimately within one year after the selection of participants. If you are selected to participate in a course, conference, seminar or lecture, we will retain your data for up to one year after the last course, conference, seminar or lecture you attended, unless we are required to retain your personal data for a longer period by law or if the retention of your personal data is necessary for the performance of our activities or the completion of the contract.
Processing of your data when you sign up for our newsletter
When you sign up for our newsletter, we process your personal data for the following purposes:
The processing of this personal data is necessary if you want to be kept informed about news concerning the NAI, because without it we cannot send you the newsletter.
We will delete your personal data as soon as possible after you unsubscribe from our newsletter, unless we are required to retain your personal data for a longer period by law or if the retention of your personal data is necessary for the performance of our activities.
Withdrawing your consent and unsubscribing from possible newsletters
The withdrawal of your consent is effective for the future and does not affect the lawfulness of processing based on consent before the withdrawal. If you have withdrawn your consent or opted out of our newsletters, we will delete your personal data from our systems as soon as possible, unless we are required to retain your personal data for a longer period by law or if longer retention is necessary for us to carry out our business or complete the contract.
Transfer of personal data to third parties
Third parties to whom we may provide your personal data are, for example:
The sharing of your personal data is done in anonymised or otherwise pseudonymised form where reasonably possible. We conclude agreements with these third parties to protect your personal data.
In principle, we do not share your personal data outside the European Economic Area (EEA) and our service providers are located within the EEA. If we transfer your personal data outside the EEA, we will only do so in accordance with the conditions set out in privacy legislation (inter alia, we will endeavour to ensure that an adequate level of protection exists and will put in place the necessary additional contractual, technical and organisational safeguards).
Security of your personal data
We take reasonable, appropriate security measures to protect website visitors, course, conference, seminar or lecture participants or newsletter readers from unauthorised access or alteration, disclosure or destruction of personal data. In doing so, we comply with the applicable security standards. The information that is exchanged, collected and analysed on our website is encrypted with a certificate. You can recognise this by the padlock in the URL bar.
If, despite our security measures, a security incident occurs that is likely to have adverse effects on your privacy, we will inform you of the incident as soon as possible. We will also inform you of the measures we have taken to limit the consequences of the security incident and to prevent any recurrence in the future.
Your rights concerning the processing of your personal data
You have the following rights concerning the processing of your personal data:
Requests and other communications regarding the exercise of the aforementioned rights can be submitted in writing using the contact details below. We ask that you justify your request, provide your first and last name, signature and e-mail address. We may ask you to identify yourself further, for example by responding to a verification e-mail that we send you.
You will receive a response, in principle, within four weeks of receipt of your request. We will comply with your request unless we have a compelling legitimate interest or legal obligation not to delete the personal data, which outweighs your privacy interest or compliance with your request is otherwise not required by law. If we have deleted the personal data, for technical reasons we may not be able to immediately remove all copies of the personal data from our systems and backup systems.
If a request to correct, supplement or delete personal data is complied with, we will also inform third parties to whom these personal data have been provided of the changes made.
Stichting Nederlands Arbitrage Instituut
‘Delftse Poort’, Weena 505,
3013 AL Rotterdam
Chamber of Commerce number: 41197070
If you are not satisfied with the way in which we have dealt with your request or objection, or with the processing of your personal data by the NAI in any other way, you can also lodge a complaint about the use of your personal data with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens or AP). You can find more information about this via: link.